Offer group tickets and reception service. Service Location - 5/F
Offer group tickets and reception service. Service Location - 5/F
Coin lockers for rental. Large (within 30 inches, NTD$30/hour); small (within 15 inches, NTD$20/hour) - an additional charge will be accumulated once per hour. Extended rental less than an hour will be charged as an hour. * If you lose your password, the locker opening charge is NTD$200.
Service Location - Ticket Lobby
Hualien area sightseeing landmark and traffic information inquiry.
Service Location: Customer Service Center, Ticket Lobby
Provides cash withdrawal service.
Service Location: Ticket Lobby
Offers taxi calling service within the Hualien area.
Service Location: Customer Service Center, Ticket Lobby
Restrooms: Hand washing cabinet and toilet for men and women with a nursery room.
Provides basic medical care and cooperate with the Hualien local area medical system.
The Dolphin and Sea Lion Theaters are installed with Priority Seats and a wheelchair area that offers a special caring service for elders and handicapped persons. There will be staff offering necessary assistance and guidance on site.
Service Location - The Dolphin Theater, The Sea Lion Theater
Provides lost and found inquiry. The service is not responsible for searching for or safekeeping of related items.
Service Location: Customer Service Center, Ticket Lobby
Offers pet hospitality service for free. Visitors can leave their pets here for caring before entering the park.
Provides broadcasting announcement and assistance to find children lost in the park.
Service Location: Customer Service Center, Ticket Lobby
Accepts payment with the National Travel Card. Main shops in the park also accept credit cards (Visa and Mastercard).
Baby Strollers (NTD$150/rental. Leaving your personal identification or a deposit of NTD$500 is required)
Wheelchairs (free of charge, leaving your personal identification is required)