Important Notice from Farglory Ocean Park

Anti-Scam Statement

Dear Valued Guest,

 

Recently, scams have been rampant, with constantly evolving tactics. We would like to remind you that Farglory Ocean Park will never ask for personal information, such as shopping details, bank account numbers, or credit card information, through phone calls, text messages, or emails. We will also never request that you perform ATM operations, visit a bank in person, or transfer funds via online banking for reasons such as installment payment errors, overdue payments, cancellation or changes to payment methods, or membership upgrades.

 

If you receive any suspicious calls or messages, please hang up immediately and call the Anti-Scam Hotline at 165, or contact our customer service at (03) 8123199 for verification to protect your rights!

 

Common Scam Tactics:

Scammers may spoof caller ID: Fraudsters may alter their caller ID to appear as if they are from a government agency, bank, or our park, especially if the number starts with a suspicious "+". Do not fall for this trap!

 

Scammers may spoof official messages: Fraudsters may post fake promotions or event ads on social media platforms like Facebook and Instagram. Please beware! For the latest updates on offers and events, always refer to Farglory Ocean Park’s official website or fan page.

 

Special Reminder:

To protect your rights, we urge guests not to purchase vouchers from unknown sources, click on suspicious links, or provide personal information to avoid data leakage and harm to your interests.

 

We have discovered that fraudulent parties have been selling counterfeit tickets and vouchers for Farglory Ocean Park to unsuspecting visitors. Therefore, we strongly advise against purchasing tickets from unreliable sources to avoid scams and the potential loss of entry.

 

To ensure the safety of your purchase, please buy tickets directly at the park’s official ticket counters, through our official website, or other authorized channels (click here for details) to avoid buying counterfeit tickets.

 

More Anti-Scam Resources:

165 Anti-Scam Network: https://165.npa.gov.tw/#/

 

Anti-Scam Facebook: https://www.facebook.com/165bear/